3 Simple Email Lead Reply Tips for Your Dealership Sales Team

On occasion, my team is copied on lead replies from sales people at dealerships to the person interested in buying an RV or trailer. Sometimes the reply is good, but overwhelmingly, they are lacking in the basics, especially since the person is actively interested in...
5 Easy (and FREE) Ways to Improve Customer Service

5 Easy (and FREE) Ways to Improve Customer Service

As the Director of Customer Care here at NetSource, I’m hyperaware of customer service experiences I have with our business vendors and in my personal life, whether positive or negative. In most negative situations, there is a simple and free way to improve. Many of...

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